Why book directly with Regal Residency via this website?
- No booking fees
- No credit card charges
- Automated confirmation from Regal Residency
- Receive priority consideration for online room requests
Additional Benefits: Expertise - Our website contains the most up-to-date content on our motel. You won't need to pay when you book but we will need your credit card details to secure your booking. Your credit card won't be processed until you arrive, or if you cancel the booking or don't show up at all (see cancellation policy below).
Cancellation Policy
All cancellations must be made by the person who made the original reservation and be in writing. Cancellations may be emailed to info@regalresidency.co.nz. Regal Residency will acknowledge receipt of the email and the cancellation request.
Cancellation of individual bookings must be notified no later than 72 hours (3 days) prior to mid-day on the expected date of arrival.
All cancellations less than 72 hours (3 days) prior to mid-day on the expected date of arrival will be charged for the accommodation booked, unless Regal Residency is able to replace the booking.
In the event of a late cancellation every effort will be made to resell the room and you will only be responsible for the cost if this is unsuccessful.
Cancellation of Group bookings must be notified no later than 30 days prior to the expected date of arrival.
All cancellations less than 30 days prior to the expected date of arrival will be charged for the accommodation booked unless we are able to replace the booking.
Bookings made and cancelled will incur a $25.00 administration fee.